Privacy Policy

Last Updated: June 2026

1. Introduction

Softwareowala ("we", "our", or "company") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

Personal Information

When you contact us, we may collect:

  • •Full name and identity verification information
  • •Email address and phone number
  • •Company name, industry, and size
  • •Project details and budget information
  • •Payment method and billing address

Automatic Information

We automatically collect:

  • •Your Internet Protocol (IP) address
  • •Browser type and version
  • •Operating system and device information
  • •Page views and click history
  • •Time spent on site and referrer URL

3. How We Use Information

  • •To respond to your inquiries and provide support
  • •To send information about projects and services
  • •To improve and analyze our website
  • •To comply with legal obligations

4. Data Security

We use industry-standard encryption and security protocols to protect your personal information.

• Encryption: All data transfers are protected by SSL/TLS encryption

• HTTPS Protocol: Our entire website operates on HTTPS

• Regular Audits: We conduct regular security audits and vulnerability assessments

• Access Control: Only authorized personnel have access to personal data

• Backups: We maintain regular data backups to prevent loss

5. Cookies

We use cookies to improve your browsing experience. Cookies are small text files stored on your device.

Types of Cookies:

  • •
    Essential Cookies: Required for website functionality
  • •
    Analytics Cookies: Help us understand user behavior
  • •
    Preference Cookies: Remember your preferences and settings

Disabling Cookies: You can disable cookies through your browser settings, but this may affect some website features.

6. Third-Party Services

We use selected third-party services to enhance our platform. These services may access your data and have their own privacy policies.

Services We Use:

  • •Google Analytics - Website traffic and user behavior analysis
  • •Payment Processors - Secure transaction processing
  • •Email Service Providers - For communications and notifications
  • •Hosting Services - Website infrastructure and security

7. Your Rights

You have the right to:

  • •Access and correct the information we hold about you
  • •Request deletion of your information
  • •Opt-out of certain processing

8. Data Retention

We retain your personal information only for as long as necessary.

  • •Account Information - 30 days after account closure
  • •Transaction Records - 7 years for legal and tax purposes
  • •Communication Records - 1 year after project completion
  • •Analytics Data - Automatically deleted after 18 months

9. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@softwareowala.com

Address: Bashundhara R/A, Dhaka, Bangladesh

9. Policy Changes

We may change this privacy policy at any time. You will be notified of any changes as they become effective.